Mountain Brook rug cleaning, with free pickup and satisfaction guaranteed

One visit, the whole house

Rugs to the plant, carpet and upholstery done at home

Upstairs carpet, the stair carpet, the sofa, the armchairs, the mattresses: the technician collecting the rugs can clean every one of them in place during the same visit. The upholstery is matched to its cleaning code, the carpet is cleaned with little moisture and no residue, and the room is yours again in about an hour.

A pet accident on a wool rug is a job for the plant, where the wash draws the urine salts out of the rug's foundation, and the treatment carries our 100% pet odor removal guarantee. Fringe repair, edge serging, reweaving and moth-damage repair are looked at during the wash and quoted on their own.

The measuring is done at your door while you watch, and the figure on the paper is the whole bill. A hand-knotted wool or silk rug typically runs a dollar or two a square foot, the same as a synthetic, and the hand-washing it needs is in the care, not the rate; every pickup starts at $99.

Satisfaction is guaranteed on every rug. Unroll it, live with it a day or two, and any spot that still nags at you earns the rug a second wash, at no charge.

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Dusting, dye tests and a slow dry

What a hand-knotted rug gets at our plant

An English Tudor with a Persian in the hall and a silk piece under the piano is a Mountain Brook house we know well, and the rugs in it have one thing in common: the dirt that ages them is grit in the foundation, not dust on the pile. So the first step at the plant is dusting, until the rug stops giving up sand.

Then the dyes are checked again and the wash is matched to the rug. Hand-knotted wool gets a cool hand wash, with the pile laid one way and the fringe cleaned on its own so it does not take dye from the body. Silk is washed with very little water and no agitation, then dried so the sheen and the pile direction hold. Antique rugs with thin spots or old repairs get the gentlest handling and a note at the door about what the wash can and cannot change.

After the rinse the rug dries completely, right through the foundation, before anyone rolls it, because a damp rug rolled up is where mildew and smells begin. A last inspection of pile, edges and fringe, and it rides back to Mountain Brook. Worn fringe, loose edges and moth damage can be put right once the rug is clean, through our repair and restoration service, quoted on its own.